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Grosvenor Resort in Walt Disney World Resort

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Hotel overview

This 19-story hotel is located in the Downtown Disney Resort Area, close to shops and just 4 miles from Disney theme parks.
Comfortable standard rooms on the first through fifth floors have exterior entrances and high-speed Internet access.
Guests receive shuttle service to Disney theme parks and two water parks, and preferred tee times at five golf courses.

With its British theme, the Grosvenor has a fair share of European guests in its 626 rooms on 13 landscaped acres. The hotel is located in the Downtown Disney area, directly across the street from the entrance to the Downtown Disney Marketplace, the Pleasure Island entertainment complex, and Westside, so shopping and entertainment are only steps away. Inside the hotel, a spacious lobby with palms, floral carpets, and wicker sofas and chairs lend an easy ambience to this family-friendly resort.

Property amenities

Because many of the Grosvenor guests are visiting from abroad, the hotel offers both video-camera and cell-phone rentals. The hotel also offers both quick-service and table-service restaurants, and an extensive array of recreational opportunities. Childcare can be arranged as well.

The resort has two heated pools and two tennis courts as well as a children's pool and playground. Guests at the resort receive free shuttle service to Walt Disney World theme parks and two other water parks. In addition, guests receive priority seating at select Disney restaurants and dinner shows. The hotel does not charge a resort fee.

Fitness equipment
Spa tub
Tour assistance
Parking (free)
Concierge services
Shopping on site
Laundry facilities
Babysitting or child care
Restaurant(s) in hotel
Bar/lounge
Coffee shop or cafe
Dry cleaning service
Cell phone rental
Translation services
Express check-in/check-out
On-site car rental
Maid service daily
Porter/bellhop
Security guard
Wake-up calls
Complimentary newspapers in lobby
Safe-deposit box - front desk
Air-conditioned public areas

Swimming pool - outdoor
Arcade/game room
Nightclub
Poolside bar
Gift shops or newsstand
Swimming pool - children's
Suitable for children
Supervised child care/activities
Room service (limited hours)
Breakfast available (surcharge)
Business services
Audio-visual equipment
Photocopy machines
ATM/banking
Parking (valet)
Limo or Town Car service available
Multilingual staff
Doorman/doorwoman
Banquet facilities
Front desk (limited hours)
Rollaway beds
Fax machine

Policies

A daily resort fee of $7 plus tax is charged per room and collected upon check-out. The fee includes:

Use of in-room safe, refrigerator, hairdryer, iron, and ironing board
In-room coffee and tea
In-room TV and video games
Daily newspaper
Telephone access to 1-800 calls, credit card calls, and local calls, up to 20 minutes
High-speed Internet TV access
Use of fitness center and tennis facility
Transportation
Self parking
Disney Radio TV
One after-park refreshment voucher per person for use from 4 PM until midnight.

There are no room charges for children 18 and younger occupying the same room as their parents. Rollaways and cribs may be available and should be requested at the time of booking; fees may apply. Photo identification and credit card or cash deposit are required upon check-in for incidental charges. All special requests are subject to availability upon check-in.

Pets not allowed
Check-in time is 3:00 PM
Check-out time is 11:00 AM

Recreation

Two heated swimming pools, lighted tennis courts, and basketball, handball, volleyball, and shuffleboard courts as well as a children's pool, playground, and fitness center are all offered on site. Guests have preferred tee times at Walt Disney World Resort golf courses, and access to other Disney activities. The recreational activities listed below are available either on site or near the hotel; fees may apply.